Pool Rules
These regulations set forth the principles governing the safety of visitors in general and swimmers in particular, and are intended to ensure the safety and well-being of guests. The signage displayed on the premises, as well as the internal rules posted at the entrance to the pools, are to be considered an integral part of these regulations. Despite the efforts of the Owners, Management, and Lifeguards, it is impossible to eliminate all hazards and prevent every accident. For this reason, swimmers are asked to adhere at all times to the rules and duties dictated by prudence, as well as to respect the regulations of the swimming facility they are using and the written or verbal instructions of the manager, so as not to expose themselves or others to risks they are unable to manage and, above all, so as not to create dangerous situations for themselves or others.
A user who acts unlawfully or with gross negligence completely releases the water park operator from liability.
Responsibility
The establishment accepts no civil or criminal liability for theft, personal injury or damage to property, or accidents, unless the cause is attributable to proven defects in the facilities or to clear negligence on the part of the establishment’s staff.
The customer is obliged to compensate for any damage caused intentionally or through negligence to the facilities, other property or persons.
Parents are jointly and severally liable for their minor children, even if they are unaccompanied.
Behavior
For the common good, please behave appropriately, showing respect for other guests and adhering to standard hygiene practices and good manners.
For your own safety and that of other swimmers, please follow the instructions provided by our staff, as follows:
It is forbidden
- Admission to persons who are visibly intoxicated or under the effect of medication or drugs
- Access for pets (they may stay briefly at the bar as long as they are kept on a leash)
- Bringing in glass and alcoholic beverages
- Introduce gazebos and/or umbrellas
- Listening to music through speakers at a high volume so as not to disturb other users
- Photographing or filming other people without their consent
- Engaging in violent games or actions that could cause harm to people or property
- Soccer on the grass, except in the designated area
- Throwing trash outside of the designated bins without properly sorting it
It is forbidden
- The eating and drinking of food and beverages
- Smoking
- Entry with clothes and/or shoes on
- Entering the water fully clothed or in underwear (with the exception of sun shirts and burkinis)
- Running and/or pushing other swimmers in the water
- Diving into all pools (except the lap pool, where diving is allowed, but not headfirst)
- The use of hard balls and inflatable mats (permitted if the frequency is low)
- Apnea swimming
General Provisions
Access
hygiene
children
sports teams and clubs
Swimming
Swimmers are required to observe the information and warning signs displayed on the premises and to check the depth of the pools in the various areas.
The depth of the water in the pools and within the pools themselves may vary. The pools have the following depths:
- baby bath (0–30 cm)
- non-swimmers’ pool, 30–105 cm deep
- swimming pool for swimmers between 130 and 160 cm tall
We recommend that you strictly adhere to the following precautions:
- assess your swimming ability, taking into account the depth of the water
- Do not go into the water on an empty stomach or immediately after a meal (wait 2 hours)
- Do not go into the water when you are sweaty or after prolonged exposure to the sun
- Do not go into the water without first gradually getting your body wet
- Do not go into the water if you are experiencing pain, feeling unwell, feeling exhausted, having chills, etc.
- Users with physical or mental disabilities must be accompanied by a personal caregiver
